Real guides for Malaysian businesses and the accounting firms that serve them. SST, MyInvois, invoicing, the Practice console — all mapped to what the app actually does.
Sign up, set up your company profile, seed your chart of accounts and invite your team.
Drafts, posting, sending by email, recurring billing and credit notes.
Customer records, statements, customer credits and aged receivables.
Vendors, bills, accounts payable and scheduled payments.
Apply SST 6% on invoice lines, run the Sales Tax report, and prepare for LHDN MyInvois.
P&L, Balance Sheet, Cash Flow, Trial Balance, Sales report and more.
For accountants: add clients, switch in with one click, run cross-client reports, bulk actions.
Invite teammates, manage roles, turn on 2FA, and review the audit log.
Toyyibpay checkout, upgrade and downgrade between plans, cancel and refunds.
Bite-sized walkthroughs that cover what most new BukuCloud customers do first. Click any step to open the matching screen in the app.
One login. Every client's books in a list. Switch in with one click — no second password, every action logged.
Pulled straight from the calls and tickets our team handles every week. Don't see your question? Ask the team.
Yes. SST 6% can be applied per-line on invoices and bills, and the Sales Tax (SST) report rolls up output and input tax for the period. Your company profile holds your SST registration number and turnover threshold.
The permission gate (myinvois.submit) is wired in for Corporate and Enterprise plans. The submission flow is on the roadmap and will be auto-enabled for tenants whose company profile is Malaysia and has a TIN. We won't ship a half-baked LHDN integration — see /e-invoice for the latest status.
Only when you invite them. From Settings → Team → Invite firm, type their email — they accept the link and can switch into your books from their Practice console with one click. Every switch is recorded in your tenant's audit log.
Yes. Each company gets its own isolated database (Stancl Tenancy multi-tenant model), encryption at rest, role-based permissions, optional 2FA, and a per-tenant audit log. We're PDPA-aligned and offer right-of-access export and account erasure on request.
Yes. Settings → Data export gives you a full archive of your tenant data (invoices, customers, journals, attachments). This is your PDPA right of access — included on every plan.
You can cancel from Settings → Plan at any time. After cancellation we keep your data read-only for a grace period so you can export it. After that, you can request full account erasure (right to be forgotten) and we delete the tenant database.
If you run several SMEs you have two options: (1) sign up each company separately, or (2) better — use a Practice Free account, which gives you one Practice console with one client (yourself) included. Add more companies as you grow.
Two free tiers, no time limit: Startup (Free) for SMEs, and Practice Free for accountants. Both are scoped (one user / one client) but otherwise full features. Want to test Growth-tier features specifically? Talk to us — we grant 30-day comps for fair evaluation.
Yes — same Docker image, same code as the SaaS app. The license at boot decides which features are active. Self-hosted is a Talk-to-Sales tier with a license + engineer-led deployment. See /pricing#enterprise or contact sales.
Go to https://app.bukucloud.com/forgot-password and enter your registered email. We send a reset link valid for 60 minutes. Still stuck? Reach out via WhatsApp or the contact form.
Our support team replies within 1 business day on email — most tickets within a few hours during MY business hours.
